| Ordering
Payments: We accept credit card payments only (VISA, Mastercard,
Discover). We charge your credit card account as we ship your
order.
Order Processing: We download your orders every day except
weekends and holidays. We keep an inventory that covers approximately 95% of our
catalog. Therefore most orders are fulfilled within the next business
day.
Out of stock items: When your order is
downloaded from the store, we immediately check our stock to ensure your order
can be processed. Where your item is not in stock, we will immediately order
your item from one of our suppliers. If our suppliers cannot deliver your item
to us within 2 business days, we will contact you to offer you the option of
cancelling your order, ordering a substitute part, or to obtain your approval to
wait for the part. We will have an estimated date when we contact
you.
Cancellations: Our general policy is one
of fairness. Each time an order is placed, Yahoo! charges our company a
percentage of the total order amount. We also incur additional costs when we
process the order, and when we respond to your cancellation request to locate
the order, destroy any printed order documents, cancel the paid shipping or
postage, and to restock the inventory on our shelves. If you decide to cancel
your order, you agree to allow us to recover our costs from you. If we are
successful in canceling your order, we will charge you 2.5% of your total order,
or $5.00, whichever is more. We will never charge you more than your total order
(including shipping) for a cancellation.
Once an order is placed, there
is no guarantee that it can be cancelled. To cancel an order, you must send us
an email:admin@vacuumpartcatalog.com to
request a cancellation. If the order has not yet shipped, we will make every
effort to cancel the order before it has been shipped. If we are successful in
canceling your order, we will charge you 2.5% of your total order (including
shipping costs), or $5.00, whichever is more. We will never charge you more than
your total order (including shipping) for a cancellation. If we are unable to
cancel your order before it has shipped, your order will not be canceled.
However, you will be able to return your order. Please see our return policy
below for instructions on how to return an item or
order.
Shipping
Shipping
Method: Our Default shipping system is United States
Postal Service. Packages up to 13oz. are shipped First Class Mail. Items over 13
ounces are sent via USPS Priority Mail. Only in continental
USA.
Tracking Numbers: Tracking Numbers are
obtained for every shipped order. We email these tracking numbers to you upon
shipping. Because we email the tracking numbers immediately upon shipping, USPS
may not have these numbers entered in their systems at the time we send you the
email. Please allow 24 hours for the tracking numbers to be activated and
working.
Incorrect Addresses: We expect that
our customers know where to ship their goods, but we recognize that sometimes,
you will make a mistake. In order to help you correct mistakes, we send you an
email when your order is downloaded and approved. It shows the shipping address,
and provides a link for you to correct that address. If the address you give us
is incorrect or incomplete in any way, you should notify us of the mistake right
away, so that we can use the correct address on the shipping label. If the item
has already shipped, we cannot take responsibility for your error, and no refund
or credit will be given. We will attempt to contact the unintended recipient,
and make arrangements for delivery to your correct address, at your
expense.
Delivery Times: You should receive
your order within a week via USPS First Class Mail (up to 13 oz. packages) or
Priority Mail. If you have not received your shipment on the eight day after you
placed an order please contact us by email or telephone.
Shipping
Charges:
Order Total
|
Shipping Charge
|
$ 00.00
to $ 19.99
|
$
4.99
|
$ 20.00
to $ 49.99
|
$
6.99 |
$ 50.00
to $ 69.99
|
$
7.99
|
$ 70.00
to $ 99.99
|
$
8.99
|
$ 100.00
and over
|
FREE |
Sales Tax
Virginia residents pay 5% sales Tax
Return
Policy
You can not return
motors, switches, cords, light bulbs, belts, rollerbrushes, and filters once you
have installed them.
Open packages of bags, belts or
similar items will not be accepted for return either.
You need an RMA ( return merchandise authorization) and returns must be done in 7 days after the order delivered.
Please contact us admin@vacuums24x7.com and we will send you a
return form.
You must follow the instructions and conditions we provide
on our Return Form.
You must complete front and back of the form and
include with your returned item/s.
Returns must be shipped within 7 days after you receive the order.
Conditions for All Returns:
All
returns must be in pristine, new condition, suitable for resale as a new
item.
All returned packages must be returned unopened in the
original packaging.
All returns (including packages) must be
returned unused and uninstalled.
All All returns will be
inspected for compliance with our return policies and
conditions.
When returned items do not comply with our return
policy/conditions, no refund will be issued, and the customer will be contacted
to arrange for disposition of the returned item.
Due To Your
Error: Subject to the restrictions below, we will gladly accept these parts
in return and will be glad to assist you in obtaining the correct replacement
part. We will deduct our actual cost of shipping from your refund. We will
also, at our discretion, charge a restocking fee of 20% per returned part, or
$10.00 per order. We reserve the right to waive or reduce the restocking and/or
shipping fees if you re-order the correct replacement part from us.
Due To Our Error: You will not be penalized in
any way for our mistakes. Upon return of the part, we will refund your purchase
price and return shipping cost. We recommend that you return the item with a
carrier that will document your cost of return shipment on the package itself
for an efficient and accurate refund of your return shipment costs. If we
cannot determine this information from the packaging, we will do a cost analysis
by the weight of the returned item and refund the shipping rate up to
$9.95
Return Fees: We will deduct our actual cost of shipping from
your refund. PLUS, we will charge a restocking fee of 20% per part or $10.00
per order, whichever is greater. All return fees are waived if the problem
arose from our mistake.
Refused Shipments: We will issue a partial
refund for any shipments that are refused and returned to us. We will, at our
discretion, charge a restocking fee up to 20% or $10.00, plus double our actual
cost of shipping. In most cases, our actual shipping costs will exceed the
amount we have charged you
Typographical Errors:
We
have made every effort to display captions/pricing of our products that appear
on the site as accurately as possible. In the event that an item is listed at
an incorrect price or with incorrect information due to a typographical error in
pricing or product information, we shall have the right , at our sole
discretion, to refuse or cancel any orders placed for that item. In the event
that an item is mis-priced, we may, at our discretion, either contact you for
instructions or cancel your order and notify you of such
cancellation.
Warranty
Policy:
Parts
Warranties: We do not offer warranties of any kind on any of the parts we
sell. The manufacturers and distributors of these parts do not offer any
warranties of any kind for any of the parts we sell. The reason for this
BLANKET NO WARRANTY POLICY is because frequently an improper installation
of the part will lead to failure of the part. Because we cannot monitor or
control the quality of the service that involves the parts we sell, we offer no
warranties, whatsoever. We do not provide tech support. For that you should
contact the manufacturer’s customer services.
Legalities
Terms of
Use: If you do not agree
to the Terms of Use, discontinue using the site immediately! By using this site,
you agree to these Terms of Use. If you do not agree to these Terms of Use, do
not use the site.
Intellectual Property: Materials in this web
site are Copyrighted and all rights are reserved. Text, graphics, databases,
HTML code, and other intellectual property are protected by US and International
Copyright Laws, and may not be copied, reprinted, published, re-engineered,
translated, hosted, or otherwise distributed by any means without our explicit
and written permission. All of the trademarks on this site are trademarks of
vacuumpartcatalog.com or of other owners used with their
permission.
Use of this website: vacuums24x7.com grants you a
non-exclusive, non-transferable license to use our web site accessible to you
subject to these Terms and Conditions. The web site may be used only for viewing
information or for extracting information to the extent described below. You
agree to use information obtained from vacuums24x7.com databases only for
your own private use provided that is not the selling or broking of information,
and in no event cause or permit to be published, printed, downloaded,
transmitted, distributed, reengineered, or reproduced in any form any part of
the databases (whether directly or in condensed, selective or tabulated form)
whether for resale, republishing, redistribution, viewing, or otherwise. Nothing
herein shall authorize you to create any database, directory or hard copy
publication of or from our databases, for any use even your personal use.
Our Liability: You use this website at your own risk. The
materials in this site are provided "as is" and without warranties of any kind
either express or implied. Vacuums24x7.com disclaims all warranties,
express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. Vacuums24x7.com does not
warrant that the functions contained in the materials will be uninterrupted or
error-free, or that defects will be corrected. Vacuums24x7.com does not
warrant or make any representations regarding the use or the results of the use
of the materials in this site in terms of their correctness, accuracy,
reliability, or otherwise. You (and not vacuums24x7.com) assume the entire cost
of all necessary servicing, repair or correction. Applicable law may not allow
the exclusion of implied warranties, so the above exclusion may not apply to
you.
Under no circumstances, including, but not limited to negligence,
shall vacuums24x7.com be liable for any special or consequential damages that
result from the use of, or the inability to use, the materials in this site,
even if vacuums24x7.com or a vacuums24x7.com authorized representative has been
advised of the possibility of such damages. Applicable law may not allow the
limitation or exclusion of liability or incidental or consequential damages, so
the above limitation or exclusion may not apply to you. In no event shall
vacuums24x7.com's total liability to you for all damages, losses, and causes of
action (whether in contract, tort, including but not limited to, negligence or
otherwise) exceed the amount paid by you, if any, for accessing this site.
Facts and information at this website are believed to be accurate at the
time they were placed on the website. Changes may be made at any time without
prior notice. All data provided on this website is to be used for information
purposes only. Information provided in our website is not all-inclusive, and is
limited to information that is made available to vacuums24x7.com and such
information should not be relied upon as all-inclusive or accurate.
Other Legal: These Terms of Use will apply to every access to
vacuums24x7.com. Vacuums24x7.com reserves the right to issue revisions to these
Terms of Use by publishing a revised version of this document on this site: that
version will then apply to all use by you following the date of publication.
Each access of information from vacuums24x7.com will be a separate, discrete
transaction based on the then prevailing terms. This Terms of Use and the
license granted may not be assigned or sublet by you without vacuums24x7.com's
written consent in advance. These Terms of Use shall be governed by, construed
and enforced in accordance with the laws of the State of New York, as it is
applied to agreements entered into and to be performed entirely within such
jurisdiction. To the extent you have in any manner violated or threatened to
violate vacuums24x7.com and/or its affiliates' intellectual property
rights, vacuums24x7.com and/or its affiliates may seek injunctive or other
appropriate relief in any state or federal court in the State of New York, and
you consent to exclusive jurisdiction and venue in such
courts.
admin@vacuums24x7.com
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